Fonts is one of 11 modules in the extensive Elements of LaserJet Fundamentals (ELJF) course built for Hewlett-Packard call-center support technicians. The module is a close look at fonts--their structure, characteristics, and use with HP LaserJet products. The ELJF course was built for use with HP's proprietary GLeEM web-based learning tool.

Printer Languages is one of 11 modules in the extensive Elements of LaserJet Fundamentals (ELJF) course built for Hewlett-Packard call-center support technicians. Printer Languages is an introduction to the code languages (PCL, PJL, HPGL/2, PostScript) that printers and PCs use to communicate with one another to create print jobs. The module includes animated Show Me!, Try It!, and Review exercises. Of particular interest are the DOS Editor simulations.

Connectivity is one of 11 modules in the extensive Elements of LaserJet Fundamentals (ELJF) course built for Hewlett-Packard call-center support technicians. The module is an examination of the cables, connections, and networks PCs and printers use to connect to one another and how those connections affect printing. The ELJF course was built for use with HP's proprietary GLeEM web-based learning tool.

Operating Systems is one of 11 modules in the extensive Elements of LaserJet Fundamentals (ELJF) course built for Hewlett-Packard call-center support technicians. The module is a high-level overview of and troubleshooting tactics for the Windows operating systems, including MS-DOS, Windows 3.1x, 9x, NT 4.0, 2000, and XP. The ELJF course was built for use with HP's proprietary GLeEM web-based learning tool.

Toner is one of 11 modules in the extensive Elements of LaserJet Fundamentals (ELJF) course built for Hewlett-Packard call-center support technicians. A detailed exploration of the care, usage, and troubleshooting of the HP LaserJet toner cartridge, this module includes animated Show Me!, Try It!, and Review exercises. The ELJF course was built for use with HP's proprietary GLeEM web-based learning tool.

Media is one of 11 modules in the extensive Elements of LaserJet Fundamentals (ELJF) course built for Hewlett-Packard call-center support technicians. The Media module is a study of the wide variety of materials that are printed on by HP LaserJet printers, including paper, envelopes, labels and transparencies.

This extensive on-line course was built to teach Hewlett-Packard call-center support technicians about the features and functions of the 3100/3150 printer/scanner/fax product. The course includes valuable real-life troubleshooting scenarios.

Troubleshooting is one of 11 modules in the extensive Elements of LaserJet Fundamentals (ELJF) course built for Hewlett-Packard call-center support technicians. The module, which includes tips, tactics, and procedures for troubleshooting HP LaserJet printer problems, leverages the information in the other 10 modules of the course. Includes animated scenario-based Show Me!, Try It!, and Review exercises. The ELJF course was built for use with HP's proprietary GLeEM web-based learning tool.

Hardware Basics is one of 11 modules in the extensive Elements of LaserJet Fundamentals (ELJF) course built for Hewlett-Packard call-center support technicians. An in-depth look at the mechanical and electrical components of HP LaserJet printers, this module includes animated Show Me!, Try It!, and Review exercises. The ELJF course was built for use with HP's proprietary GLeEM web-based learning tool.

Driver Basics is one of 11 modules in the extensive Elements of LaserJet Fundamentals (ELJF) course built for Hewlett-Packard call-center support technicians. The module is an introduction to printer drivers, the software that controls printer functions and configuration options. Driver Basics includes animated Show Me!, Try It!, and Review exercises. Of particular interest are the driver tab tours and installation scenarios. The ELJF course was built for use with HP's proprietary GLeEM web-based learning tool.

MFP Basics (MFP stands for Multi-Function Peripheral) is one of 11 modules in the extensive Elements of LaserJet Fundamentals (ELJF) course built for Hewlett-Packard call-center support technicians. The Media 1 portion of this module focuses on fax machines--their history, usage and theory of operation. Includes animated Show Me!, Try It!, and Review exercises. The ELJF course was built for use with HP's proprietary GLeEM web-based learning tool.

Deli team members from a major Midwest retailer learned food safety, product information, and customer service with this extensive web reference. The course can be viewed from start to finish or used as a reference tool.

This multimedia course trains garden center personnel for a major Midwest retailer. The course covers retailing, maintaining the Garden Center, indoor/outdoor gardening supplies, gardening basics and lawn care.

This course, designed for a major Midwest retailer, trained cashiers and service desk personnel in proper checkout procedures, including how to identify and handle fraudulent payments.

This course trains a major Midwest retailer's personnel who work at a U.S. Post Office contract substation. The course teaches workers proper procedures for the wide variety of tasks they are responsible for.